Legal Department

PRIVACY POLICY

At Al Dawlia, we prioritize our clients' privacy. This policy outlines our commitment to protecting your industrial and personal data.

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1. Information Collection

We collect the information you provide directly to us when you inquire about our architectural aluminum systems, request customer support or apply for a job, including your name, contact details, company details and project details.

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2. Use of Data

We use this data to respond to your inquiries, prepare technical and commercial offers, provide customer support, and coordinate supply for your project.

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3. Information Security

We apply appropriate technical and organisational measures to protect your data against unauthorised access, loss or alteration.

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4. Third-Party Sharing

We do not sell your data. We may share it with service providers that support our website and email, with transport and supply partners when needed to fulfil your request, or where required by law.

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5. Data Retention

We retain your data for as long as necessary to fulfil the purposes above and to comply with applicable legal and tax requirements.

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6. User Rights

You have the right to request a copy of your stored data, or to have it corrected or deleted at any time, by contacting us at the email address shown on this page.

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7. Cookies

We only use analytics cookies after you agree through the cookie notice. You can decline them without affecting your use of the website.

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8. Governing Law

This policy is governed by the laws of the Arab Republic of Egypt.

Have more questions?

info@dawlia-eg.com